13 Progress Reports

รายงานความคืบหน้า: รายงานที่ออกแบบเพื่อติดตามความก้าวหน้าของ Project ที่กำลังทำอยู่
สร้างตึก, สร้างรถไฟฟ้า, สร้างบ้าน Peanut, โครงงาน

Style Tips for Informative Reports

ตรงนี้แอบเน้น (เน้นตรง Specific and Clear ในการเขียน)

Style Tip 1: Be Specific and Clear

• A progress report is intended to inform about the specifics of a particular project
• It should be:
  • Easy to understand
  • Accurate
  • Include clear detail so the reader can receive all important information required

ส่งผลต่อการเขียนยังไงบ้าง - เป้าหมายหลักคือการสื่อสารข้อมูล (ถ้ามันกำกวม + ขาดรายละเอียด ก็เหมือนสื่อสารครึ่ง ๆ กลาง ๆ คนอ่านไม่เข้าใจ)

Provide Specific/Clear Detail

Vague Example:

• "Put enough air in your tires."
• Problem: How much air is "enough"? → พอดีกี่โมง?

Specific/Clear Example:

• "Fill your tires to 32 pounds per square inch."

Provide Enough Detail

Insufficient Example:

• "We bought a new machine to solve the problem."

Sufficient Example:

• "The marketing department bought a new HP 5000 laser printer for $595 on June 10th for our production room. This printer will produce double-side, color copies unlike our prior printer."

อ่านแล้วเข้าใจเลย ไม่ต้องถามข้อมูลเพิ่ม ไม่ต้องมโนไปเองเด้อ

Progress Reports: Introduction

What is a Progress Report?

เครื่องมือสื่อสารที่บอกว่าช่วงเวลาที่ผ่านมาของโครงการ ที่ยังไม่เสร็จเนี่ย!!! เราทำอะไรไปถึงไหนแล้วบ้าง เหมือนอัปเดต status ประมาณนั้น รอบนี้งานไหนเสร็จแล้ว

• Progress reports are ONE TYPE of Informative report
• A progress report describes what has been done during a specified time on one project
  • Examples: constructing a new building, a new BTS line, or a senior project
• It is a detailed update on a project that has already started but is not yet finished
• Multiple progress reports are written at different stages during long-term projects
• It covers:
  • Achievements in the current reporting period
  • Plans for the upcoming reporting period

ถ้าไม่มีการรายงาน? เพื่อนร่วมทีม เพื่อนร่วมงานก็ไม่รู้สิ ว่าทำอะไรไปถึงไหนแล้ว มีปัญหาไรบ้างมั้ย การขาดข้อมูลส่วนตรงนี้ก็อาจทำให้ขาดความมั่นใจในโครงการไรงี้

Example Activity: Your University Education

Think about your university education as a long-term project lasting four years. Discuss with a friend:

• When did it begin?
  • Aug 2023

• Have you finished this project yet?

• What have you achieved or completed so far?

• What do you still need to accomplish in order to graduate?

• Have there been any problems or delays?

• Do you anticipate any problems in the future?

• What is your expected graduation date?

Progress Report: Structure

จัดเรียง Structure แบบ Paul Buckle = อ่านง่าย สื่อสารตรงจุด

Progress reports have the following structure (primary structure in bold, secondary structure follows):

1. Introduction

บทนำ เกริ่น รายงานนี้เกี่ยวกับอะไร

• Report topic
• Outline of report

2. Work Completed

ช่วงเวลานั้น ๆ มีงานอะไรที่ทำเสร็จไปแล้วบ้าง

• Heading
• Report period (in heading)
• What has been done

3. Work Scheduled

มองไปข้างหน้า บอกว่าขั้นต่อไปจะทำอะไร

• Heading
• What needs to be done

4. Problems/Projections

ปัญหา และ ประมาณการ (คำเชย) - พูดถึงอุปสรรคความท้าทาย/ความล่าช้า รวมถึงคาดการณ์ภาพรวม โดยเฉพาะ วันที่ Project เสร็จ!

• Heading
• What has gone wrong
• When the work will be finished

Note: Memo format also required if specified

Sample Progress Report

Key Elements (from Disney World Trip Example)

Memo Header:

• To: Yearbook Staff Members
• From: Yearbook Staff Trip Committee
• Date: February 1, 20—
• Subject: Progress Report 3: Planning for Trip to Disney World

Introduction Section

• Indicates that this is the third progress report on this project
• Notes the report topic
• Describes the project being reported on
• Gives the reporting period
• States the purpose of the report

Example: "Because our yearbook staff trip to Disney World is less than two months away, we are working hard to make an enjoyable adventure possible. This report outlines the accomplishments, the work remaining, and one problem encountered during January."

Work Completed Section

สรุปสิ่งที่ทำเสร็จ ลุล่วงไปแล้ว ในช่วงเวลาของรอบการรายงานนั้น ๆ

• Covers what has been done on the project
• Includes the reporting period ระบุช่วงเวลาชัดเจนเด้อ
• Uses subheadings if the work accomplished falls under two or more categories
• Use past tense

Example Subheadings:

• Finances and Reservations
• Equipment

Work Scheduled Section

งานที่วางแผนจะทำ ก้าวต่อไปเดินหน้าประเทศไทย ว่าจะทำอะไรต่อ เพื่อให้โครงการสำเร็จ

• Covers work yet to be done
• Uses future tense

Example Subheadings:

• Finances
• Reservations

Problems/Projections Section

ต้องทำทั้งสองนะ! รายงานปัญหาที่เกิดขึ้นจริง (อะไรที่มันไม่เต็มไปตามแผนอะ) + มองภาพรวมอนาคตโครงการ ต้องระบุวันที่จะแล้วเสร็จของโครงการทั้งหมดเสมอ

• Explains any difficulties that may affect the project
• Gives a revised completion date if problems have caused delay

Identification Exercise

Task: The statements listed in items a–j will go into a progress report. Identify each statement as 1. Work Completed, 2. Work Scheduled, or 3. Problems/ 4. Projections.

Projection: you give a date for the predicted time (future)

Statements to Identify:

1. We have purchased a site license from NetBright for our network.
   • 1. Work Completed
2. The CD-ROM, which was delivered last Friday, was damaged in shipping so that it is inoperable.
   • 3. Problems
3. We installed screen savers on all computers.
   • 1. Work completed
4. If all work scheduled is completed as we expect, the network will be ready for the team orientation on September 23.
   • 4. Projection (คาดการณ์ผลลัพธ์ + มีวันที่ชัดเจน)
5. This week the system director will order the serial cable we need.
   • 2. Work Scheduled
6. The hardware security system we requested was $300 over budget.
   • 3. Problems
7. Each computer will be named so that users can easily identify it.
   • 2. Work Scheduled
8. A system administrator must be trained before we can operate fully.
   • 4. Projections (เป็นการระบุสิ่งที่ต้องทำเพิ่ม มากกว่าการคาดการณ์วันเสร็จสิ้นไรงี้)
   • 2. Work Scheduled
9. We connected the laser printer to the network and tested it.
   • 1. Work Completed
10. We forgot to order a surge protector for the computer attached to the LCD projection panel, so we cannot use this equipment until the order arrives next week.
    • 3. Problems

Writing Exercise

Section by section, we will write a progress report in memo format.

Section 1: Introduction

ต้องเขียนเหมือน Memo format นะ

In memo format, include:

• To: Relevant recipients
• From: Report writers
• Date: Date of this report
• Subject: Report number and subject of report

Exercise:
- Write a progress report introduction (in memo format) about your company staff moving to a new office building

• This is not just a plan like the example - you are in the middle of doing it
• Let it be the third report
• You can choose your own details about the company and where you are moving from and to
• Include: report topic, outline of report
• No heading สำหรับ Introduction นะ

เวลาเขียนคือเราอยู่ใน Middle of something ไม่ใช่ว่า เดือนหน้าจะย้ายไปแล้ว แต่เป็นตอนนี้ย้ายอยู่

Should not be specific, no specific date

Section 2: Work Completed

Guidelines:

• Use past tense verbs (simple past or present perfect)
• Use subheadings only when there are 2 or more subtopics under at least one heading
• Answer: What has been done during this reporting period?

Key Features:

• Covers what has been done on the project
• Includes the reporting period
• Includes subheadings if the work accomplished falls under two or more categories

ไม่จำเป็นต้องมี Intro หลัง Work Completed ก็ได้นะ

Exercise:

• Write a progress report work completed section on the same topic
• Include: heading, report period (in heading), what has been done

Café Banana
The campus canteen has already been constructed, and we have received our first shipment of premium banana beans. In addition, the Banana Sculpture has been installed at the center of the canteen, giving the area a vibrant and welcoming atmosphere.

Office Equipment
New desks from Herman Miller and ergonomic chairs from IKEA have been installed across all departments. We have also purchased extended warranty programs from both companies to ensure the long-term durability of our office equipment.

Section 3: Work Scheduled

Guidelines:

• Use future tense verbs
• This is what you need to do next in order to finish the project
• Notice the subheadings and use of white space
• Answer: What work still needs to be done?

Key Features:

• Covers work yet to be done

Exercise:

• Write a progress report work scheduled section on the same topic
• Include: heading, what needs to be done

Logistics and Transportation
We will arrange several delivery trucks to move essential equipment from the old office to the new campus.
Additionally, shuttle buses will be available for staff commuting between the two locations during the initial transition period.

Green Area Development
The company will hire a gardening service to plant 1,000 banana trees around the campus.
This initiative supports our company’s sustainability mission to become the greenest campus in the world.

Section 4: Problems/Projections

Guidelines:

• Describe any actual or potential problems, delays, or changes to your original plan
• Write the estimated completion date of the entire project in the final sentence
• Answer:
  • What are the problems?
  • What is the estimated completion date?

Key Features:

• Explains any difficulties that may affect the project
• Gives a revised completion date if problems have caused delay

Exercise:

• Write a progress report work problems/projections section on the same topic
• Include: heading, what has gone wrong, when the work will be finished

Note that the completion date should be for the project not that specific problem

The company has contacted monks from the nearby temple to perform a blessing ceremony for the grand opening of our new office. However, they informed us that they are unavailable this month. This has caused a slight delay in the official opening schedule, as the ceremony is an important part of our launch event.

We plan to contact them again early next month to confirm a suitable date. The office is expected to be ready before November 28, 2025.

Peer Correction Exercise

Task: Go in pairs and use the rubric to peer correct.

Peer Correction Aid

Content/Format

• Sufficient detail with specific, useful information
• Block paragraphs and white space
• Followed task instructions
• Overall effectiveness of report

Structure

• All primary structure present and correct?
• All secondary structure present and correct?

Language

• Verb tenses
• Subject-verb agreement
• Sentence structure, commas, full stops, etc.
• Singular/plural accuracy, etc.

Summary Checklist

Essential Elements of a Progress Report:

Format:

• Memo format (if specified)
  • Proper heading with To, From, Date, Subject

Content Sections:

1. Introduction - states project and report purpose
2. Work Completed - past tense, includes reporting period
3. Work Scheduled - future tense, clear action items
4. Problems/Projections - issues and completion date

Style:

• Specific and clear details
• Sufficient information
• Appropriate verb tenses
• Subheadings when needed
• Professional tone